ICTTEN3250B - Provide infrastructure for telecommunications customer equipment Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTTEN3250B Mapping and Delivery Guide Provide infrastructure for telecommunications customer equipment
Version 1.0 Issue Date: April 2024
Qualification
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Unit of Competency
ICTTEN3250B - Provide infrastructure for telecommunications customer equipment
Description
This unit describes the performance outcomes, skills and knowledge required to install supporting infrastructure for telecommunications equipment and associated hardware equipment. The unit also includes installation of access equipment and associated media, power and monitoring equipment and alarm systems.
Employability Skills
This unit contains employability skills.
Learning Outcomes and Application
The unit applies to field officers, installation technicians, technical supervisors, contractors and other service providers.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Prepare for infrastructure installation work
Identify relevant legislation, codes, regulations and standards that apply to work
Notify customer to arrange site access and obtain installation plan and specifications
Conduct a site survey to verify that infrastructure installation requirements can be met
Identify site hazards and notify appropriate personnel to make site safe
Notify customer of alterations required to installation design and make recommendations for possible solutions
Obtain approval for alterations and update installation plan
Develop an installation activity schedule to minimise disruption to the workplace according to relevant regulation and standards
Obtain material supplies, safety equipment, resources, tools and test equipment required for safe installation
Element: Build customer equipment infrastructure
Prepare for and undertake work according to work health and safety (WHS) and environmental requirements
Build telecommunications closet or telecommunications equipment room for equipment, distributors and AC-DC power systems according to design plans, manufacturer specifications and safety and electrical standards
Build cable support systems for signal, data cabling and optical cables according to plans and specifications
Organise the installation of mains AC electrical power cabling infrastructure as specified on the plan
Install cable distribution frames according to plan and manufacturer specifications
Install protective earthing to metal infrastructures or gas arrestors according to specifications or design
Element: Install UPS power infrastructure
Install uninterruptible power source or supply (UPS) systems as required by specification or design, and connect according to manufacturer and WHS requirements
Test and monitor UPS battery discharge levels and obtain replacement batteries under warranty where required
Identify and rectify faults where possible or escalate according to organisational policy
Element: Restore site and complete documentation
Attach infrastructure labels and designations according to organisational requirements
Complete inspection sheets and declare asset ready for customer sign-off documentation
Clean up site
Notify customer and obtain sign-off
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify and work with potential earthing locations, cable routes, cable support systems, data cabinets, telecommunication enclosures, and distributors
build 19 inch racks
install protective earth installations
organise AC mains power infrastructure
install UPS DC backup power.
Context of and specific resources for assessment
Assessment must ensure access to:
site where supporting infrastructure may be installed, including simulated environment
use of industry-current plant, tools and equipment
relevant regulatory and equipment documentation that impacts on work activities.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate building metal superstructure to house equipment
direct observation of the candidate installing protective earth and functional earth installations
review of installation activity schedule prepared by the candidate
oral or written questioning to assess knowledge of installation issues, types of systems and applications.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTCBL3009B Install, terminate and certify structured cabling installation
ICTCBL3010B Install and terminate optical fibre cable on customer premises.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to compare and evaluate most effective technical solutions
communication skills to:
liaise with customers to ensure requirements are identified
negotiate approvals and contract arrangements with suppliers and contractors
literacy skills to:
document technical requirements and procedures
interpret technical specifications and related documentation
numeracy skills to calculate budget requirements and limitations
planning and organising skills to:
meet client requirements within agreed timeframes
secure site access and make arrangements for equipment delivery
set out project requirements and priorities
problem-solving skills to respond to unexpected variations to requirements
technical skills to:
perform cabling and terminating work
use hand tools to:
affix supports, cable trays and racks to surfaces
assemble infrastructure
work with construction materials.
Required knowledge
best practices to minimise environmental impacts, including options for green ICT installations
cabling types, connectors and cabling structures
common customer telecommunications applications and related equipment
range of other customer equipment, such as alarms and media devices
current legislation and standards relating to installation of telecommunications equipment and connection to carrier services
key features of backup UPS systems and AC mains power requirements and electrical safety
network topologies, interface and interconnect solutions
type of connections to carrier infrastructure or equipment
WHS requirements for:
confined spaces
electrical safety
heights
lifting
materials handling
physical hazards
warranty information for equipment supplies and contractor work guarantees.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant legislation, codes, regulations and standards may include:
appropriate licences for:
crane
forklift
winch
AS/ACIF S008:2006
AS/ACIF S009:2006
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
cabling security codes and regulations
Communications Alliance standards and codes
Communications Cabling Manual (CCM) Volume1
Environmental Protection Acts
WHS Acts
Customer may be:
architect
asset manager
builder
business owner
nominated representative
project manager
service provider
Site survey may include:
cable tunnels pathways
equipment bays
floor layout
floor loadings
lighting
preparation area
roof structures
ventilation
wall structures
Infrastructure may include:
air conditioning requirements
alarm panels
cable entries
distribution frames
duct and cable trays
equipment racks
power supplies
radio structure
Hazards may include:
building debris
earth potential rise (EPR)
glass fibre
live power lines
manual handling
mud and water
natural gas and other gas build-up
needle stick injury
optical fibre cable containing hazardous light
radio frequency (RF) equipment emitting radiation
remote power feeding services which operate at above telecommunications network voltage (TNV)
vermin
Material supplies may include:
cable racks
cable trays, nuts and bolts
distribution frames or blocks
earth terminal and rod
frames and cabinets
insulation blocks
iron support structures
jumper wire
lacing, twine and cable ties
patch panels
termination blocks
Safety equipment may include:
electrical isolators
EWP
harnesses
manual lifters
personal protective equipment, including:
acid-proof clothing
earmuffs
face masks
gloves
head protection
kneepads
safety boots
safety glasses
safety barriers
Resources may include:
finance
labour
materials
tools and test equipment
vehicles
Tools and test equipment may include:
tools:
antistatic wrist strap
pliers
power drill
screwdrivers
sockets
soldering iron
spanners
test equipment:
antistatic testers
cable testers
displacement tools
humidity and temperature testers
insulation testers
load testers
multimeters
optical loss test set
oscilloscope
structured cabling certification
volt meters
WHS and environmental requirements may relate to:
decommissioning and isolating work site and lines before beginning work
environmental considerations:
clean-up protection
stormwater protection
waste management
identifying other services, including power and gas
safe work practices, such as the safe use and handling of:
asbestos
chemicals
materials
tools and equipment
work platforms
safety equipment:
flashing lights
gas and other hazard detection equipment
safety barriers
traffic cones
trench guards
warning signs and tapes
special access requirements
suitable light and ventilation
Cable support systems may include:
entrance facilities
intra- and inter-building facilities
Installing uninterruptible power source or supply systems may include:
organising certification of electrical installation
terminating and connecting DC power cables to equipment
testing DC electrical cabling
Labels and designations may include:
cabinets
cables
distribution panels
racks
vendor labels
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Identify relevant legislation, codes, regulations and standards that apply to work
Notify customer to arrange site access and obtain installation plan and specifications
Conduct a site survey to verify that infrastructure installation requirements can be met
Identify site hazards and notify appropriate personnel to make site safe
Notify customer of alterations required to installation design and make recommendations for possible solutions
Obtain approval for alterations and update installation plan
Develop an installation activity schedule to minimise disruption to the workplace according to relevant regulation and standards
Obtain material supplies, safety equipment, resources, tools and test equipment required for safe installation
Prepare for and undertake work according to work health and safety (WHS) and environmental requirements
Build telecommunications closet or telecommunications equipment room for equipment, distributors and AC-DC power systems according to design plans, manufacturer specifications and safety and electrical standards
Build cable support systems for signal, data cabling and optical cables according to plans and specifications
Organise the installation of mains AC electrical power cabling infrastructure as specified on the plan
Install cable distribution frames according to plan and manufacturer specifications
Install protective earthing to metal infrastructures or gas arrestors according to specifications or design
Install uninterruptible power source or supply (UPS) systems as required by specification or design, and connect according to manufacturer and WHS requirements
Test and monitor UPS battery discharge levels and obtain replacement batteries under warranty where required
Identify and rectify faults where possible or escalate according to organisational policy
Attach infrastructure labels and designations according to organisational requirements
Complete inspection sheets and declare asset ready for customer sign-off documentation
Clean up site
Notify customer and obtain sign-off
Forms
Assessment Cover Sheet
ICTTEN3250B - Provide infrastructure for telecommunications customer equipment
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
ICTTEN3250B - Provide infrastructure for telecommunications customer equipment
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent